Utilities

Once upon a time, you received your gas from the gas board, electricity from the electricity board and water from the water board. Not any more. In new age of 'multi-fuel' you can get gas from an electricity company and vice versa.

But is it any better? Do the plethora of duel-fuel promotions actually save you money? And what of the customer service? What happens if you have a query or are charged incorrectly - do they sort it out quickly for you, and to your satisfaction? What happens when you want to move home, or change supplier? Is there a seamless handover?

Well, tell us your opinion. We want to know what your experiences are like.

Tuesday 23rd May - Thames Water financial results
UK's largest water company announces pre-tax profits rose from £418.6 Million to £419.4 Million in year ending 31st March 2000. Profits from non-regulated business oversees rose by 47 per cent.

Ofwat (the water industry regulator) imposes 10% cut in price of water.

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