Bad news all round it seems...
Bad news for the customers and bad news for ntl's
employees! There's no good time, I suppose, for news like this,
but with Christmas rapidly closing it's a bleak time for around
2000 UK employees as ntl seeks to cut it's £14bn debt and
for the customers, the dial-up Internet service will no longer be
free.
The reduction in workforce is part of a drive
to reduce staff by between 15,000 and 21,000; strangely enough,
CEO Stephen Carter has assured investors that customer service will
not be affected by staff cuts.
What, not at all? Does this mean that the entire
15-21,000 aren't doing anything? If that is the case, no wonder
you're getting rid of them!
The fact is though, of course service will be
affected, you just have to say that it won't: your customer base
won't believe you, the investors will want to believe you (but secretly
won't)and what happens remains to be seen.
